Legal
Privacy policy
This Policy explains how Binefex Broker Ltd processes the personal data of website visitors and clients, in line with the EU General Data Protection Regulation (GDPR) and, where applicable, Brazil's General Data Protection Law (LGPD).
Last updated:
1. Who is the controller
The data controller is Binefex Broker Ltd. Company details and contact channels are below and on the About page.
- Legal name
- Binefex Broker Ltd
2. Data we collect
| Category | Examples |
|---|---|
| Registration | Name, email, phone, country, date of birth |
| Identity verification (KYC) | ID document, proof of address, verification selfie |
| Financial | Deposit, withdrawal and trading history; payment account and wallet details |
| Technical | IP address, device and browser type, access logs |
| Marketing (with consent) | Cookie identifiers and ad interactions (Meta Pixel) |
3. How we use it and on what legal basis
- Opening and maintaining your account and executing your orders — performance of a contract.
- Verifying identity and preventing fraud, money laundering and terrorist financing — legal obligation.
- Keeping the platform secure and handling support requests — legitimate interest.
- Sending marketing communications and measuring campaigns — consent, which you can withdraw at any time.
4. Who we share it with
- Payment providers and financial institutions, to process deposits and withdrawals.
- Identity verification and fraud prevention providers.
- Technology providers, such as hosting and customer support, under confidentiality agreements.
- Advertising platforms such as Meta, only if you accept marketing cookies.
- Public authorities and regulators, when required by law.
We do not sell your personal data.
5. International transfers
Because we serve clients in many countries, your data may be processed outside your country of residence. In such cases we apply appropriate safeguards, such as standard contractual clauses, as required by applicable law.
6. How long we keep it
We keep data while your account is active and, after it is closed, for the period required by applicable anti-money laundering, tax and regulatory rules. Marketing data is deleted when you withdraw your consent.
7. Your rights
- Confirm whether we process your data and access it.
- Correct incomplete, inaccurate or outdated data.
- Request anonymization, restriction or erasure of unnecessary data.
- Request data portability.
- Withdraw consent and object to processing based on legitimate interest.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us through the official channels on this page. Some information must be retained by law even after an erasure request.
8. Security
We use encryption in transit, access controls, two-factor authentication and monitoring to protect your data. No system is completely immune to incidents; if a relevant incident occurs, we will notify affected individuals and authorities as required by law.
9. Cookies
Details about the cookies we use and how to manage them are in the Cookie policy.
10. Minors
Our services are not intended for anyone under 18 and we do not knowingly collect data from minors.
11. Changes and contact
We may update this Policy; the date of the latest update appears at the top of the page. Questions or requests about your data can be sent through our official channels: